Account Director (Healthcare + Consumer)

THE ROLE

Want to lead some of the most exciting work in the industry, on the cutting edge of social? Want to challenge conventions, push creative boundaries, and help brands show up differently in culture?

We're looking for an Account Director to lead a diverse portfolio of clients, including a major direct-to-consumer pharmaceutical brand in one of the most talked-about and rapidly evolving areas of healthcare, alongside brands spanning B2B and consumer categories.

One of our key clients came to Movers+Shakers because they don't want traditional pharma advertising. They're looking for bold thinking, social-first creativity, and work that breaks through in culture - all while navigating the complexities of a highly regulated industry.

As Account Director, you'll lead a $5–10M+ portfolio of clients spanning pharmaceutical, B2B, and consumer brands. You'll own senior client relationships, drive revenue growth and profitability, and inspire cross-functional teams to deliver innovative, culturally relevant work. From navigating the complexities of regulated healthcare marketing to pushing creative boundaries across consumer categories, you'll balance big-picture strategy with strong business leadership and operational excellence.

We're looking for a savvy business leader and socially native thinker who understands how to turn ambitious ideas into meaningful business results. Someone who can navigate the nuances of pharmaceutical marketing while bringing the same creative energy, strategic thinking, and entrepreneurial spirit to clients across other industries.

Location: Los Angeles preferred; New York City considered.

Employment: Full-time or freelance-to-full-time. We're looking for someone who can jump in ASAP and are open to starting on a freelance basis with the opportunity to transition into a permanent role.

KEY RESPONSIBILITIES

• Lead a Diverse Portfolio: Own strategic client relationships across pharmaceutical, B2B, and consumer brands, understanding each client's unique business challenges, objectives, and opportunities.
• Champion Social-First Innovation: Partner with creative, strategy, and social teams to develop culturally relevant, boundary-pushing work that delivers meaningful business impact.
• Navigate Pharma Regulations: Bring an understanding of pharmaceutical advertising regulations, FDA guidelines, and medical, legal, and regulatory (MLR) review processes to help teams deliver innovative, compliant creative.
• Build Trusted Client Partnerships: Develop strong relationships with stakeholders at every level, from day-to-day partners to senior marketing executives, becoming a trusted advisor who anticipates needs and inspires what's possible.
• Drive Business Growth: Identify opportunities to expand client partnerships, grow revenue, and strengthen long-term relationships while maintaining healthy account profitability.
• Inspire Cross-Functional Teams: Lead and motivate teams across creative, strategy, social, production, and project management, fostering a culture of ownership, collaboration, and accountability.
• Balance Creativity and Compliance: Advocate for ambitious creative ideas while navigating regulatory requirements, client feedback, and complex approval processes.
• Own Business Operations: Manage account financials, scopes, resourcing, revenue forecasts, contracts, and profitability, making sound business decisions across competing priorities.
• Deliver Exceptional Work: Oversee the successful development and execution of social campaigns and always-on programs, ensuring work is strategically sound, creatively strong, and delivered on time.
• Support Agency Growth: Contribute to new business opportunities, organic growth initiatives, and the continued success of Movers+Shakers.

QUALIFICATIONS

• 8+ years of experience in account management or client services within an advertising, creative, or marketing agency, including experience leading teams and complex client relationships.
• Experience working with pharmaceutical brands, ideally in a DTC capacity, with a strong understanding of the regulatory considerations that shape pharmaceutical advertising.
• Familiarity with FDA advertising guidelines and MLR review processes, including experience navigating complex stakeholder feedback and approvals.
• Deep social media expertise and a strong understanding of how brands can leverage social platforms to drive cultural relevance and business results.
• Experience leading integrated social campaigns across organic, paid, influencer, and content-driven programs.
• Demonstrated success managing multiple accounts, balancing competing priorities, and driving client growth and retention.
• Strong business acumen, including experience managing account financials, scopes, resourcing, and profitability.
• Proven ability to build trusted relationships with senior-level client executives and confidently navigate challenging conversations.
• Experience leading, mentoring, and motivating high-performing cross-functional teams.
• Exceptional communication, organizational, and problem-solving skills.
• A flexible, entrepreneurial mindset and a passion for pushing creative boundaries.
• Kind, caring, and JOYFUL!

BONUS POINTS

• Experience across multiple industries, particularly pharmaceutical, healthcare, B2B, and consumer brands.
• Experience helping regulated brands embrace more innovative, social-first marketing approaches.
• Experience in consumer health, wellness, or other rapidly evolving healthcare categories.

We look forward to hearing from you! 🎵💃

SALARY RANGE

Our estimated range for this role is $130-150k

*Don’t let this range drive your decision to apply. Actual compensation packages are based on the level of skill and experience each candidate brings to their role. Similarly, there might also be a more senior or junior position available, that would be a better fit with your expertise. For example, a person may apply for a Senior Creative Producer role, and we may assess that their skills are at the Creative Producer level. Each level has its own compensation range.

At Movers+Shakers, we pride ourselves on competitive salaries, and we work hard to ensure there is pay equity across the company. We welcome open and honest conversations about compensation in all of our initial calls. We look forward to meeting you!