Delivery Manager (US based)

Make Every Experience Matter     Viseven is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology — eWizard, eVa, Kheiron, and Lexi — with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50 life sciences, pharma, biotech, and medtech companies around the globe.  
Viseven is looking for a talented and driven Delivery Manager to join our extended Delivery network and contribute to high-impact initiatives across our portfolio. This role is designed for professionals who value flexibility, meaningful challenges, and the opportunity to bring their expertise to projects where strong delivery leadership makes a real difference.

Responsibilities:

• Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition

• Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.)

• Evaluate incoming requests

• Identify key technical objectives and provide solution recommendations while performing business proves and management consulting analysis for Customer

• Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.)

• Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process

• Manage customer expectations, monitor, and increase client satisfaction

• Manage request changes to the project scope, project schedule, and project costs

• Perform risk management

• Perform priority management

• Closely cooperate Account Manager to provide technical and quality expertise for the customer

• Growth and develop customer's channels

• Gather customer's evaluation of delivery service

• Improve quality of delivery service

Requirements:

• 2+ years of relevant experience as a Delivery manager, Portfolio/Program Manager, Product Owner or Project Management

• Strong communication skills

• Good sales skill set and mindset

• Quick thinking and ability to deal with a high volume of quick projects

• Desire to learn new technologies, deep dive into details, and troubleshoot the problems

• Experience in managing/coordinating projects from proposal to closure 
  Understanding the business policies and procedures

• Technical background

• Experience with an account/project management tools, like Jira, MS Office, CRMs

• Flexibility and readiness to participate in business trips, including domestic and international travel, based on project and business needs.