Product Designer

Achievers is an employee recognition and engagement platform, and our mission is to Change the Way the World Works. We help companies celebrate great work, build stronger cultures, and make sure people feel valued. Every day, our platform powers millions of recognition moments for global, multi-generational workforces. 

As a Product Designer in our Member Experience domain, you will be the full-time designer for our Campaigns and Recognition teams, working alongside the Product Managers and engineers on each. You will design the experiences people use to recognize one another and the experiences our customers use to run campaigns, from the first question about the problem through to shipped work and what we learn from it. The work spans web and mobile and is built on our design system. You will work within an agile team, take on well-defined design work, bring your own ideas to how it gets solved, and grow your skills with support from the senior designers on the team.     Learn more about our platform: https://www.achievers.com/platform/

Why you`ll love this role:

• Your work will change how millions of people feel about their jobs: Change the Way the World Works is the mission, and this product is one of the places you can watch it happen.
• Work in a true product triad with a Product Manager and a Lead Engineer, sharing direction and delivery rather than handing off specs.
• Be part of a collaborative Design Guild, where designers learn from one another, share ideas, and get mentorship from more experienced team members.
• You will have room to grow, taking on bigger challenges, expanding your influence, and shaping your path as both the product and design practice evolve.
• Join a team that values empathy, ownership, and high standards, and gives you room to make decisions that matter.
• Thrive in a fast-paced, high-growth environment where innovation is encouraged and your voice truly matters.

How you'll shape our Campaigns & Recognition experiences:

• Design the experiences for Campaigns & Recognition across web and mobile.
• Collaborate with the Product Managers and two Engineering teams on user stories.
• Plan and run user research and usability testing with a senior designer or our UX researcher, then analyze what you find and bring conclusions the team can act on. 
• Facilitate team discussions that include the right people and guide them to a decision. 
• Create wireframes, user flows, prototypes, and interface content. 
• Work in the design system and follow the component lifecycle with the senior designers. 
• Apply accessibility and inclusive design practices in your work, and keep building that knowledge. 
• Use analytics to see where the work is missing its KPIs and suggest improvements. 

Experience we feel will set you up for success:

• 2+ years of hands-on product design experience within a professional product team, across responsive web and mobile.
• Professional experience working with design systems and shipping end-to-end product experiences in a collaborative, multi-designer environment.
• Hands-on experience with user research and usability testing, including planning and conducting research with guidance and applying insights to iterate on designs.
• Comfort engaging with and presenting design work to internal and external stakeholders, asking thoughtful questions, actively listening, and incorporating feedback.
• A strong eye for visual design and attention to detail. Experience with accessibility and inclusive design is highly valued, or at minimum, a demonstrated interest and eagerness to grow your expertise in this area.
• Professional experience with Figma, prototyping tools, and user testing methods and frameworks.
• Experience applying user-centered, interaction, and mobile-first design principles.
• Ability to interpret product analytics and identify opportunities to improve the user experience.
• A strong portfolio demonstrating product design projects, process, problem-solving, and iteration.
• Excellent written and verbal communication skills, with a collaborative mindset and openness to feedback.
• A genuine eagerness to learn, grow as a product designer, and champion the needs of the user.
• Knowledge of Lean/Agile ways of working and how UX contributes within an Agile product team.
• B2B SaaS experience is highly advantageous.
• Experience with HTML, CSS, and JavaScript is a bonus.

Why Achievers is a Great Place to Work™   At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.   Our Approach to Total Rewards   $100,000 - $120,000 reflects the salary range for this role, depending on experience, skills, and market data. We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.   Benefits and Perks for permanent full-time employees:    ✨  Rewards for your impact through our Recognition and Rewards program  🩺  Health Benefits and Life Insurance Coverage beginning on your first day  👶🏼  Parental Leave Top-up  🙌🏼  Employer matched RRSP contributions  🏖️  Flexible Vacation to recharge, so you can bring your best 🤝🏽  Employee and Family Assistance Program offering mental health, legal, and financial counselling 🚀  Supported professional development and career growth (Linkedin Learning, mentorship) 👏🏼  Employee-Led Employee Resource Groups that celebrate our diversity  🧘‍♀️  Regular events designed to build connection, belonging, and well-being   🇨🇦  Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office    Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.   Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.