Technical Analyst - Facets platform

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Analyst – Facets Platform based in the United States.

We are seeking an experienced Technical Analyst to support the development, integration, and operational stability of enterprise healthcare systems built on the Cognizant/TriZetto Facets platform. This fully remote, full-time contract opportunity offers the chance to work on complex healthcare technology initiatives within a collaborative, cross-functional environment. You will serve as a key technical liaison between business stakeholders, development teams, and infrastructure partners. The role combines technical analysis, system integration, SQL-based data analysis, and cloud application support. You will contribute to system enhancements, troubleshoot production issues, and help deliver reliable, scalable healthcare solutions. This is an excellent opportunity for a technically skilled professional who enjoys solving complex problems and improving enterprise healthcare applications.

Accountabilities:

• Analyze business and operational requirements and translate them into technical specifications, system designs, and implementation plans.

• Support the design, development, implementation, and maintenance of healthcare applications built on the Cognizant/TriZetto Facets platform.

• Manage and support Facets integrations, extension points, batch processing, and related application components.

• Perform complex SQL queries, data validation, troubleshooting, and analysis to ensure data accuracy and system reliability.

• Collaborate with business stakeholders, developers, infrastructure teams, and other technical partners to deliver effective solutions.

• Support application deployments and operational activities within AWS-based cloud environments.

• Investigate production incidents, perform root-cause analysis, troubleshoot application defects, and coordinate timely resolutions.

• Contribute to system integration initiatives involving APIs, file-based interfaces, and batch processing.

• Participate in application enhancements, cloud modernization initiatives, and ongoing system optimization.

• Follow established SDLC practices, including Agile and Waterfall methodologies, while maintaining technical documentation and communicating project progress.

Requirements:

• Minimum of 3 years of relevant professional experience working in the United States, as specified in the original job requirements.

• Proven hands-on experience with Cognizant/TriZetto Facets, including integrations, extension points, and batch processing.

• Strong SQL skills, including complex query development, data validation, and troubleshooting.

• Working knowledge of the Facets data model and healthcare application architecture.

• Experience supporting AWS deployments and cloud-based application environments.

• Understanding of system integration architectures, including APIs, file-based interfaces, and batch jobs.

• Ability to gather, analyze, and translate business requirements into clear technical specifications.

• Experience in production support, incident management, troubleshooting, and root-cause analysis.

• Strong understanding of software development lifecycle methodologies, including Agile and Waterfall.

• Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.

• Strong analytical thinking, problem-solving abilities, and attention to detail.

• Ability to work independently, manage competing priorities, and contribute effectively in a fast-paced, multi-project environment.

Preferred Qualifications:

• Experience with healthcare payer systems, particularly claims, enrollment, benefits administration, and provider management.

• Familiarity with healthcare operational processes and Facets data models.

• Exposure to cloud migration, application modernization, or enterprise transformation initiatives.

• Experience with .NET applications, ETL processes, or batch scheduling tools.

• Familiarity with DevOps practices, CI/CD pipelines, and automated deployment processes.

• Experience working with offshore teams and coordinating across multidisciplinary technical groups.

Benefits:

• Competitive compensation of $19–$105 per hour.

• Fully remote work arrangement within the United States.

• Full-time contract opportunity with an initial duration of 7 months.

• Career flexibility and professional growth opportunities.

• Employee discount programs.

• Access to additional perks and benefits.

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